Legal
Privacy Policy
Effective July 15, 2026
Eko Threads(“we”, “us”, “our”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using this website you agree to this policy.
Information we collect
- Information you provide — name, email, phone, shipping address and any message you send through our forms or at checkout.
- Order data — items purchased, sizes, and payment metadata returned by Paystack (we never see full card details).
- Usage data — pages visited, time on site, approximate location, collected through standard analytics.
- Cookies — small files that keep the site working and help us understand how it is used.
How we use your information
- To fulfil your orders and ship them to you.
- To respond to enquiries and provide the services you request.
- To improve our website, content, and product range.
- To send drop announcements you have opted into. Opt out any time.
- To meet legal and regulatory obligations.
Sharing your information
We do not sell your personal information. We share it only with service providers who help us operate the shop (Paystack for payments, GIG / local couriers for delivery, hosting and analytics providers), and only as needed for them to do their job, or where required by law.
Data retention
We keep personal information only as long as needed for the purposes described above or as required by law, then delete or anonymise it.
Your rights
Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, email hello@ekothreads.ng.
Security
We take reasonable technical and organisational measures to protect your information. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.
Children
This website is not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last revised. Material changes will be posted on this page.
Contact us
Questions about this policy or your data? Email hello@ekothreads.ng. We operate from Yaba, Lagos · Ships nationwide.